Privacy Policy — Beastbet.co

18+ Australians only

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BEASTBET.CO / LEGAL / PRIVACY

PRIVACY

POLICY

How personal information is collected, used, disclosed, retained and managed by Beastbet.co.

LEGAL DOCUMENT / PRIVACY + PERSONAL INFORMATION

COLLECT

USE

DISCLOSE

RETAIN

CONTROL

DOCUMENT:

OPERATOR:

Betting Services Australia Pty Ltd

JURISDICTION:

New South Wales, Australia

SECTIONS:

INFO CATEGORIES

IDENTITY

ACCOUNT

FINANCIAL

WAGERING

TECHNICAL

COMMUNICATION

ON THIS PAGE

About This Privacy Policy

Personal Information We Collect

How We Collect Information

How and Why We Use Your Information

Disclosure to Third Parties

Data Retention

Direct Marketing

Data Security

Access and Correction

Privacy Complaints

Overseas Disclosure

Children's Privacy

Changes to This Privacy Policy

Contact

DOCUMENT PROGRESS

50%

ABOUT THIS PRIVACY POLICY

This Privacy Policy applies to all personal information collected by Betting Services Australia Pty Ltd (ABN 21 649 987 735) through the Beastbet.co website and related digital services. Beastbet.co is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information is collected, how it is used, when it may be disclosed, and how Customers can access or correct their information.

PERSONAL INFORMATION WE COLLECT

Beastbet.co may collect the following categories of personal information:

Identity information

full name, date of birth, gender, residential address

Account information

username, password, account preferences, communication preferences

Financial and transaction information

bank account details, debit card information, deposit and withdrawal history, wagering transaction records

Wagering activity

bet history, settlement records, account balances, bonus activity

Technical information

IP address, device identifiers, browser type, operating system, referring URLs, session data

Communications

records of customer support interactions, emails, and other correspondence

HOW WE COLLECT INFORMATION

3.1

Directly from you when you register an Account, make a deposit, place a wager, contact customer support, or update your account details.

3.2

From third-party identity verification providers used to confirm your identity during the registration and verification process.

3.3

From payment service providers who process your deposits and withdrawals.

3.4

Automatically through cookies, analytics tools and similar technologies when you use the Platform.

3.5

From regulatory authorities, racing and sporting integrity bodies, or BetStop where relevant to your Account status.

HOW AND WHY WE USE YOUR INFORMATION

Beastbet.co uses personal information for the following purposes:

Providing wagering services

operating your Account, processing wagers, calculating and paying winnings

Identity verification

confirming your identity and age to meet regulatory requirements

Payment processing

facilitating deposits and withdrawals through approved payment methods

Fraud prevention

detecting and preventing fraudulent, suspicious or unauthorised activity

Regulatory compliance

meeting obligations under applicable Commonwealth and state gambling legislation

Responsible gambling

administering deposit limits, time-outs, self-exclusion and BetStop requirements

Customer communications

service updates, account notifications, marketing (where consent provided)

Platform improvement

analysing usage patterns to improve the wagering experience

DISCLOSURE TO THIRD PARTIES

WHO INFORMATION MAY BE DISCLOSED TO

Beastbet.co may disclose personal information to:

Regulatory authorities —

the Liquor & Gaming NSW and other relevant regulators

Payment processors —

banks and payment service providers who process financial transactions

Identity verification providers —

third-party services used to verify Customer identity and age

Technology and service providers —

hosting, analytics and operational service providers who assist in delivering the Platform

Law enforcement —

where required or permitted by law, or to protect the safety of individuals

Racing and sporting integrity bodies —

where required to support integrity investigations

BetStop —

Australia's National Self-Exclusion Register

DATA RETENTION

6.1

Beastbet.co retains personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory and reporting requirements.

6.2

Wagering transaction records and Account information may be retained for a minimum period as required by applicable gambling legislation.

6.3

When personal information is no longer required, it will be securely destroyed or de-identified.

DIRECT MARKETING

7.1

Beastbet.co may use personal information for direct marketing where you have provided consent.

7.2

You may opt out of marketing communications at any time by updating your Account preferences or contacting customer support.

7.3

BETSTOP ALIGNED MARKETING COMPLIANCE

Marketing restrictions applicable to Customers registered with BetStop will be respected at all times.

DATA SECURITY

8.1

Beastbet.co takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

8.2

Security measures include encryption, access controls, secure hosting infrastructure and regular security assessments.

8.3

No method of transmission or storage is completely secure. Beastbet.co cannot guarantee absolute security of personal information.

ACCESS AND CORRECTION

9.1

You may request access to the personal information Beastbet.co holds about you at any time.

9.2

If your personal information is inaccurate, incomplete or out of date, you may request correction.

9.3

Requests should be directed to our privacy contact details below. Beastbet.co will respond within a reasonable timeframe.

YOUR PRIVACY CONTROLS

Quick access to request forms, complain resolutions, and direct communication lines.

ACCESS OR CORRECT INFORMATION

Submit a request to review or correct your personal data records.

→

PRIVACY COMPLAINTS

Lodge a formal grievance regarding our information-handling standards.

→

Get in touch directly with our dedicated privacy operations officer.

→

PRIVACY COMPLAINTS

PRIVACY COMPLAINT PROCESS

10.1

If you believe your privacy has been breached, you may submit a complaint to Beastbet.co using the contact details below.

10.2

Beastbet.co will investigate and respond to complaints within 30 days.

10.3

If you are not satisfied with the outcome, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

OVERSEAS DISCLOSURE

11.1

Some of Beastbet.co's service providers may process personal information in countries outside Australia.

11.2

Where personal information is disclosed overseas, Beastbet.co takes reasonable steps to ensure that recipients comply with the Australian Privacy Principles or equivalent protections.

CHILDREN'S PRIVACY

18+ Australians only

Beastbet.co is an 18+ wagering service. Beastbet.co does not knowingly collect personal information from individuals under the age of 18. If Beastbet.co becomes aware that personal information has been collected from a minor, it will take steps to delete that information.

CHANGES TO THIS PRIVACY POLICY

Beastbet.co may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or the services offered. The updated policy will be published on the Platform with the revised date. Continued use of the Platform after changes are published constitutes acceptance of the updated policy.

CONTACT

If you have questions about cookies or privacy, please contact us.